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The Ultimate Employee Retention Tool: Survivors Meet their Providers-Jen Chap

The problem in a fast paced, high pressure, EMS environment is that providers often don’t receive on-the-job feedback. Patient care is transferred in the ER and the EMS unit goes back in service to attend to the next call. Technology is helping to make strides via a picture of an occluded vessel of a STEMI patient or the downloaded read-back from an AED to provide reassurance of a job well done, but seeing the living breathing patient makes all the difference in the world for the rescuer and the rescued. Rob Lawrence will describe how to implement survivor reunions and programs for the patient and provider. Saving a heart is good for the soul.

Learning Objectives:

1. Understand the component parts of a survivor reunion and the creation of survivor groups.

2. Emphasize the presence of HIPAA law and how to work within it.

3. Describe the mental health benefits of provider participation in such events. 


Dieter Naber, MD. "Psychiatric sequelae of cardiac arrest." Department of Psychiatry, University of Hamburg, Germany.

  • Format
  • Duration
    1 hour
  • Credits
    1 CE
  • After passing the course, your certificate will be available for download here.