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Serving Those Who Served Our Country: How an MIH and VA Hospital Partnership Helps Veterans-Jason Schaak

Is your organization properly caring for those who have served our country? This presentation will demonstrate how an EMS agency can provide comprehensive care to the veteran population within their community. This course will teach attendees how to establish a targeted outreach program using GIS, customize their ePCR to identify veterans and their medical homes, refer them to MIH services, and provide tele-health home doctor visits.

Learning Objectives:

1. Identify the benefits of veteran outreach and the provision of specialty services within a community.

2. Apply custom EPCR changes that will allow them to identify veterans, their preferred hospital (medical home), and refer them to MIH services (within their community or provided through the VA).

3. Evaluate the benefits of a tele-health system to provide doctor/specialist visits to veterans or residents within a community.


Burt, C., McCaig, L., & Valverde, R. (2006). Analysis of ambulance transports and diversions among US emergency departments. Annals Of Emergency Medicine, 47(4), 317-326.

Hoehn, J. (2018). Veterans picnic offers more than just food. United States Department of Veterans Affairs. Retrieved from


  • Format
  • Duration
    1 hour
  • Credits
    1 CE
  • After passing the course, your certificate will be available for download here.